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Management/Leadership


Too often technical professionals are rewarded for a job well done by being promoted to management and subsequently are ill-prepared for the transition and responsibilities. The transition from individual contributor to manager can be the most challenging shift of one's career.
 


Individual and Team Effectiveness


Peter Drucker says it well. "Increasing effectiveness may well be the only area where we can hope to significantly raise the level of performance, achievement and satisfaction." This area can often be the most challenging with four generations in the workforce, diverse cultures, and virtual teams. Our highly interactive workshops develop the knowledge, skills, and attributes which underpin personal success and drive results-oriented teams.
 


Business Communication


Communication is the lifeblood of any organization. In business, being clear and being understood in all communication is essential for a productive working environment. Communication skills need to be developed on an ongoing basis: especially in a turbulent economic climate. Our highly interactive workshops promote effective internal and external communication by applying practical techniques and strategies.
 


Project Management


In this economic crisis, companies are constantly responding to changing project scope and customer requirements while needing to streamline projects more efficiently and effectively with limited resources. Our series of project management courses provide the skills and tools needed to produce more effective results through improved accountability, reliability and consistency. Courses range from basic project management to advanced classes to ensure a common language for project success. The advanced workshops focus on improved techniques for defining, planning, and controlling large, complex projects.
 


Sales/Customer Service


For sales and technical support professionals building rapport and credibility, while advancing innovative solutions in the most powerful and persuasive light, are crucial. Our intensive skill-building workshops focus on: consultative selling, delivering strong presentations, facilitating customer-facing meetings, and managing customer expectations.
 


IT Leadership



 


Technical


Keeping current with the latest technological advances is a never ending challenge. We work with educational and technical experts to provide our clients with training that addresses the specific requirements they have. Contact one of our account managers to discuss your company