Competitive Negotiation
In these difficult economic times, an increasing number of issues require competitive negotiating skills. Many of these issues have a direct impact not only on employee performance but also on your company's "bottom line."
Do you sometimes find yourself:
- Negotiating price with tough, demanding customers or suppliers?
- Negotiating internally with account managers who want discounts approved?
- Dealing with service contracts, terms, conditions or delivery dates?
- Handling difficult cross-functional resource allocation?
- Having trouble being firm, or even saying "no" without damaging relationships?
Key Topics
- How to be forceful and assertive when needed
- Key guidelines for negotiating competitively
- Making clear requests of others
- Using silence to maximize your personal power
- Using non-verbal impact techniques
- Dealing with "hardball" tactics
- Handling competitive, difficult situations
- Gaining closure, breaking deadlocks
- How to concede without "caving in"
- Telephone and email negotiating
- How to maintain your margin and avoid costly give-aways
- How to articulate a theme by "anchoring"
- Holding your ground and protecting your interests
Instructor
ED LEVINE has been a training consultant since 1991. Previous to that, he was a sales and branch manager for a national computer distributorship. He went on to found a start-up company selling Computer Aided Design (CAD) systems to engineers in the Bay Area. Ed negotiated the sale of his business to a multi-national competitor after years of exponential growth. The training and consulting side of his CAD business were what Ed always enjoyed most. As a result, Ed has been involved in the training and consulting field ever since.
Onsite Delivery
Contact: info@effectivetraining.com
My Courses
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| January 01, 2014 | |
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