Delegation and Coaching: The Winning Combination
Effective managers achieve results by enlisting the willing cooperation of others and providing their staff members with opportunities to develop and use their skills and knowledge. This program will focus on specific and critical techniques to assess and delegate a task, develop and support performance, and resolve performance problems. When managers offer consistent guidance, support and encouragement, they build a sense of commitment to a shared purpose and continuous improvement in employee effectiveness.
Course highlights:
- Exercises using "actuals" and case studies
- Choosing a real task to delegate to a real employee, and completing a readiness assessment with a skill/will checklist
- Introducing the situational leadership grid with four style choices affecting delegation
- Practicing delegation opportunities
- With the coaching section, using a diagnostic tool to target each manager's approach to the employee he/she selects to work on, as well as a team troubleshoot of problem situations.
Both sections will be highly interactive throughout and can be tailored to be client-specific.
Key Topics
- The supervisor / super-worker dilemma
- What effective delegating is / is not
- Benefits and barriers to delegating
- Delegation self-assessment
- Criteria for successful delegation
- Planning your delegation
- Delegation and situational leadership readiness assessment
- Communicating your delegation
- Challenging delegation situations
- Essential characteristics of coaching
- Four reasons to coach
- Coaching diagnostic tool
- Effective and ineffective feedback process
- Guidelines for providing motivational and formative feedback
- Counseling performance improvement
- Performance problem diagnosis
- Key coaching questions
Reviews
Highly informative and learned many new skills. Tibco, Sr. Lead Recruiter
Great class for managers! NetGear, Engineering Director
The Delegation and Planning; and Documenting Feedback for Performance sections of the course were invaluable. ThermoFisher Scientfic, MarCom Director
Instructor
JIM KENNEDY is one of the most respected training and development experts in the bay area. His extensive background includes success in sales and management positions in three industries. Jim was Training Director for World Savings before forming his own business in 1987. For the last 14 years, Jim has helped his clients solve business problems with his combined expertise in training and organizational development. He has authored numerous training programs and customized organizational development interventions. Jim is also a top-level facilitator/trainer on topics including: Team Building, Consultative Selling Strategies, Interviewing Skills, and Leadership Skills.
Jim has a BA in Behavioral Sciences from UC Berkeley and a MA in Organizational Development from University of San Francisco.
9:00 AM to 5:00 PM
TIBCO Software
HR Training Room 11402
3307 Hillview Avenue
Palo Alto, CA
Onsite Delivery
Contact: info@effectivetraining.com
My Courses
Project Management: A Team Approach for Accountability & Results |
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|---|---|
| June 06 - 07 | |
Transitioning from Individual Contributor to Manager |
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| June 06 | |
Effective Presentation Skills |
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| July 09 | |
Project Management: A Team Approach for Accountability & Results |
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| August 28 - 29 | |
Precision Questioning and Answering (PQ&A) |
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| September 10 | |
Interviewing and Hiring the Best Talent |
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| September 19 | |
5 Habits of Intentional Leadership |
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| October 17 | |
Precision Questioning and Answering (PQ&A) |
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| November 05 | |
Effective Presentation Skills |
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| November 14 | |
Managing Time and Multiple Priorities - Self-Paced |
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| January 01, 2014 | |
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