Clear Business, Technical, and Email Writing
Delivered to over 100 companies and thousands of participants, this workshop provides you a step-by-step process for crafting clear technical documents, compelling reports, and action-oriented emails. You will learn by doing, the only legitimate way to improve writing skills! The training involves writing, revising exercises, critiquing documents, games, and lecture. You will walk away with confidence in your skills to craft documents and emails that drive business by creating concrete, actionable outcomes.
Pre-Course Work: Participants submit a writing sample in advance of the course. The instructor will critique each sample, which not only provides individual feedback, but also provides the instructor with insight on how to best tailor the topics to make the workshop relevant and specific to the needs of the group.
This workshop will enable you to:
Key Topics
- Targeting writing based on audience traits and perspective
- Clustering to capture and organize information
- Learning and practicing a conclusion-first report format
- Influencing through persuasive writing techniques
- Creating a compelling narrative in documents and reports
- Mastering the Top 10 tips for positive, action-oriented emails
- Buffering bad news or creating alternatives to saying “no”
- Creating user-friendly instructions and procedures
- Bridging the divide with international writing tips
- Revising documents for organization, clarity, and conciseness
- Proofreading for perfection
The workshop includes:
- A comprehensive workbook with many before and after examples
- A Confusing Couples bookmark
- A reinforcement job-aid
Learn more about our Writing Webinar.
Instructors
BARRY MOHN has 15 years of experience in management, business consulting, and training. His dynamic and practical training programs focus on these topics:
- Business, technical, and email writing
- Policy and procedure writing
- Audit report writing
- Career development
Barry is a seasoned trainer with international experience. As a business consultant for Principa, a global consulting firm based in Brisbane, Australia, he developed and presented training programs for over 60 clients in the accounting industry. The programs included: Strategic Planning, Customer-Service Strategy, Monitoring Key Performance Indicators, Strategic Marketing, and Analysis of Business Financial Statements. Barry also designed and delivered writing-skills training for software and hardware engineers in China, Taiwan, and Korea; and taught English language skills in Akita and Hiroshima, Japan.
In Barry's programs, he (1) focuses on understanding the training needs of participants and (2) builds on concepts and develops customized tools to meet those needs. He maintains an easy rapport with participants to create an atmosphere of working together to overcome performance challenges. His approach ensures that the training material applies to each participant's day-to-day work.
JANET BAILEY is a highly rated speaker, coach and award-winning writer on productivity and communication. She has developed creative methods to help leaders focus on the right priorities and has trained hundreds of engineers, sales professionals and managers to communicate clearly and to handle tough, demanding workloads. Her presentations throughout the U.S. and U.K. offer practical, powerful techniques that participants use right away to save time and stay on message.
Her columns and articles on time management, life balance, psychology and career development have appeared in leading publications including Chief Executive, Bottom Line Personal, Robb Report, Health and Reader's Digest. Her entertaining history of San Francisco, The Great San Francisco Trivia & Fact Book, was an Amazon bestseller. As a corporate communications consultant, she has helped clients from a wide variety of industries reach their audiences effectively.
Janet has a degree in journalism and psychology from Stanford University, was an adjunct faculty member at New York University, and has served in leadership roles for the National Speakers Association and the American Society of Journalists and Authors
9:00 AM to 5:00 PM
Integrated Device Technology, Inc.
Yale Conference Room
6024 Silver Creek Valley Road
San Jose, CA
Onsite Delivery
Contact: info@effectivetraining.com