Management Essentials
Supervisors, first-line managers and middle managers will find this two-day workshop relevant and useful. Participants will leave with a clear understanding of leadership. In addition, they will learn the strengths and weaknesses of their personal style and determine how to set direction for a group, reinforce productive behavior and deal confidently with performance problems.
Key Topics
Knowing Yourself
- Leadership Self-Assessment
- Clarifying the strengths and liabilities of your operating style
- Exploiting your strengths, managing your weaknesses
- Embodying your core management values on the job
Understanding Others
- Recognizing the strengths of your group
- Adjusting your style and demonstrating flexibility to get a better hearing
- Increasing your decision-making effectiveness
Setting Direction
- Selecting a group strategy: efficiency, responsiveness, initiation?
- Creating a group mission
- Setting goals, priorities, and expectations
- Creating a climate of accountability
- Getting results – the art of making effective requests
Positioning Your Team for Success
- Aligning with your boss
- Identifying key internal and external customers
- Negotiating roles with other groups
- Overcoming the challenges of culture and distance
Coaching – Key to Getting Results with Others
- Assuming a coaching mentality
- Choosing a delegation strategy for each situation
- Staying in touch – conducting 1:1 update conferences
- Rewarding and developing high performers and top talent
Dealing with Performance Issues
- Describing problems while avoiding blame
- Dealing with resistance
- Dealing with performance issues
On-going Development
- Your action plan for increasing your contribution to your company
Instructors
DR. JASMINE FAST-LIN was born in Taiwan, lived in Europe for over a decade, and is fluent in Mandarin, English, German and Taiwanese. She currently delivers several courses in APAC region, mostly Hong Kong, cities in Mainland China, Taiwan, Singapore, and South Korea.
Apart from her training and consultancy work, Dr. Fast-Lin likes writing and has published more than 500 articles related to global management practices, particularly in the field of cross-cultural management. The trainings delivered by Dr. Fast-Lin are extremely well received by participants from Fortune 500 companies of more than 15 nationalities, and in various job levels (executives to senior/middle managers and junior managers/new recruits). Dr. Fast-Lin received her MA in Human Resources Development and Ph.D. of Management Learning, specializing in Cross-Cultural Management, from Lancaster University, UK, and a MBA from University of Newcastle Upon Tyne, UK; and a BA in Economics from Chinese Culture University in Taiwan. Dr. Fast-Lin is a member of CIPD (Chartered Institute of Personnel and Development) in UK and a certified DiSC trainer for personal profiling.
MARY GRACE GLASIER is a published author and professional trainer who specializes in the field of communication and personal effectiveness. During her career in sales, marketing, and training, she developed curriculum in the areas of business writing, interpersonal communication, conflict management, customer service, and sales. Her classrooms are living laboratories of how people can work together productively, and the information is well-researched and documented, and presented in an animated and interactive style. She has experience in the high tech, engineering, and scientific fields and works well with a wide array of audiences. Mary Grace has also worked extensively in the non-profit sector as a development officer and in government sectors as a trainer.
JIM KENNEDY is one of the most respected training and development experts in the bay area. His extensive background includes success in sales and management positions in three industries. Jim was Training Director for World Savings before forming his own business in 1987. For the last 14 years, Jim has helped his clients solve business problems with his combined expertise in training and organizational development. He has authored numerous training programs and customized organizational development interventions. Jim is also a top-level facilitator/trainer on topics including: Team Building, Consultative Selling Strategies, Interviewing Skills, and Leadership Skills.
Jim has a BA in Behavioral Sciences from UC Berkeley and a MA in Organizational Development from University of San Francisco.
BRENT KOSTIW has over twenty years of business experience. His work focuses on helping individuals and teams enhance their learning, effectiveness and fulfillment.
Through educating and coaching he implements an action learning approach to help clients realize opportunities, potential, and journeys for sustained long term change.
He has attained Master Training status on the following topics - Change Management, Effective Meetings, Management and Leadership Development, Performance Management, Coaching for Success, Interviewing Excellence, Staffing, Personal and Team Objective Setting, Herrmann's Whole Brain Thinking® methodology, DiSC Profile, Zenger Folkman Extraordinary Leader 360 Assessment, The Booth Company 360 Solutions and Team Building. Brent has developed and directed Human Resource, Training and Organization Development departments.
He holds a BS in Management and a MS in Organization Development from Pepperdine University, a SPHR certification from the Society for Human Resources Management and has completed the Co-Active Coaching training through the Coaches Training Institute.
DR. ANDREW ORAVETS brings over 25 years in senior positions at major corporations (NCR, Syntex and Hilton Hotels) to his seminars. During his corporate career he acquired "hands-on" skills and practical insights into corporate culture, large scale change, process improvement and managerial coaching.
Since becoming a consultant to companies such as Hewlett-Packard, Altera, Adobe Systems and CoSine Corporation, he has focused on enhancing the effectiveness of individuals, managers and teams by providing innovative principles and practices that apply to the challenges of change and leadership.
LINDA PRICE is an internally known trainer who works with technology-driven companies in the areas of management development, communication, conflict management using the Myers Briggs Type Indicator, customer service, and team building. Her 30 years of professional experience in high-tech companies include: Executive Coaching, Sales Training Manager, and HR Director. Since 2001, Linda has conducted programs for the IEEE Engineering Management Society, Silicon Valley Chapter.
Ms. Price lectures at universities in business management, human resources, organizational behavior, and communication. Linda hosted a television talk show on business, special interest, and social awareness issues.
Linda holds a master's degree in Management Development.
MARTIN WOODROW is an experienced executive coach and business leader with over 20 years experience helping executives, senior managers, and mid-level managers in achieving their personal, professional, and corporate objectives. Martin's corporate background includes global responsibility as Sr. Director for KLA-Tencor's Executive Development Program, which became the benchmark in the high-tech industry and was recognized by Training Magazine's Top 100 Training Organizations between 2002 and 2006. Martin holds Master's degrees in Education and Organizational Management.
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Contact: info@effectivetraining.com
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