Clear Business and Email Writing - 2 Days

Course Length: 2 days

This workshop provides a step-by-step process for designing and writing a clear engineering document, e-mail message, or report. You will learn by doing, the only legitimate way to improve writing skills! The training involves writing, revising, and editing exercises, critiquing documents, games, and lecture. You will walk away with a confidence in your writing and editing skills and with a consciousness about international writing.

Key Topics

  • Clustering to brainstorm, organizing thoughts, and summarizing and detailing issues
  • Making sure to answer the 'W' and 'H' questions
  • Putting your purpose first
  • Ordering ideas using PAPER, PRESS, OR GRACE formats, depending on audience and message
  • Buffering bad news
  • Ordering an argument for impact
  • Freewriting for ease and style; checking for specific language
  • Revising for Content: Tone and Organization (categorizing information and organizing paragraphs)
  • Breaking up noun strings and avoiding misplaced and dangling modifiers
  • Revising for Style: Sentence Variety for flow and Active Voice for clarity and conciseness
  • Shunning the 'tion' words and avoiding wordy phrases
  • Editing: Subject-Verb Agreement and Parallelism
  • Punctuating for clarity and nuance
  • Proofreading - the two best techniques
  • Writing the first sentence and last sentence
  • Organizing reports with conclusions first
  • Writing strong report and PowerPoint presentation titles
  • Using tables and labeling them clearly
  • Writing instructions for ease of use
  • Introducing and using lists properly
  • Avoiding the ten most common errors in technical writing
  • Applying tips for international communication
  • Writing e-mail subject lines and messages clearly, along with handling e-mail productively
  • Using an MS Word tool to measure readability
  • Using peer review to critique an individual e-mail or document written during class

Instructors

 Janet Bailey

JANET BAILEY is a highly rated speaker, coach and award-winning writer on productivity and communication. She has developed creative methods to help leaders focus on the right priorities and has trained hundreds of engineers, sales professionals and managers to communicate clearly and to handle tough, demanding workloads. Her presentations throughout the U.S. and U.K. offer practical, powerful techniques that participants use right away to save time and stay on message.

Her columns and articles on time management, life balance, psychology and career development have appeared in leading publications including Chief Executive, Bottom Line Personal, Robb Report, Health and Reader's Digest. Her entertaining history of San Francisco, The Great San Francisco Trivia & Fact Book, was an Amazon bestseller. As a corporate communications consultant, she has helped clients from a wide variety of industries reach their audiences effectively.

Janet has a degree in journalism and psychology from Stanford University, was an adjunct faculty member at New York University, and has served in leadership roles for the National Speakers Association and the American Society of Journalists and Authors


 Barry Mohn

BARRY MOHN has 15 years of experience in management, business consulting, and training. His dynamic and practical training programs focus on these topics:

  • - Business, technical, and email writing
  • - Presentation skills
  • - Meeting facilitation
  • - Career development

Barry is a seasoned trainer with international experience. As a business consultant for Principa, a global consulting firm based in Brisbane, Australia, he developed and presented training programs for over 60 clients in the accounting industry. The programs included: Strategic Planning, Customer-Service Strategy, Monitoring Key Performance Indicators, Strategic Marketing, and Analysis of Business Financial Statements. Barry also designed and delivered writing-skills training for software and hardware engineers in China, Taiwan, and Korea; and taught English language skills in Akita and Hiroshima, Japan.

In Barry's programs, he (1) focuses on understanding the training needs of participants and (2) builds on concepts and develops customized tools to meet those needs. He maintains an easy rapport with participants to create an atmosphere of working together to overcome performance challenges. His approach ensures that the training material applies to each participant's day-to-day work.


Onsite Delivery

For more information about having a course delivered at your site and tailored to meet your organization's specific objectives.

Contact: info@effectivetraining.com

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