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Management Essentials |
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2 days
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Andrew Oravets, Linda Price, Martin Woodrow, Phil Hallstein, Jasmine Fast-Lin
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Supervisors, first-line and middle managers will find this two-day workshop relevant and useful. Participants leave with a clear understanding of leadership; the strengths and weaknesses of their personal style; and key skills, such as how to set direction for a group, reinforce productive behavior, and deal confidently with performance problems.
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Knowing Yourself
- Leadership Self-Assessment
- Clarifying the strengths and liabilities of your operating style
- Exploiting your strengths, managing your weaknesses
- Embodying your core management values on the job
Understanding Others
- Recognizing the strengths of your group
- Adjusting your style and demonstrating flexibility to get a better hearing
- Increasing your decision-making effectiveness
Setting Direction
- Selecting a group strategy: efficiency, responsiveness, initiation?
- Creating a group mission
- Setting goals, priorities, and expectations
- Creating a climate of accountability
- Getting results – the art of making effective requests
Positioning Your Team for Success
- Aligning with your boss
- Identifying key internal and external customers
- Negotiating roles with other groups
- Overcoming the challenges of culture and distance
Coaching – Key to Getting Results with Others
- Assuming a coaching mentality
- Choosing a delegation strategy for each situation
- Staying in touch – conducting 1:1 update conferences
- Rewarding and developing high performers and top talent
Dealing with Performance Issues
- Describing problems while avoiding blame
- Dealing with resistance
- Dealing with performance issues
On-going Development
- Your action plan for increasing your contribution to your company
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Thank you!! I wish I could have had this knowledge along time ago when I first became a supervisor.
Good examples and supporting statements for the material (brings them to life).
-Trimble Navigation Limited, Human Resources
This course opened me to ideas, concepts and general requirements of management behavior and practices that I hadn't considered as an individual contributor.
-Synopsys
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