Clear Business, Technical, and E-Mail Writing

November 3rd

8:30 AM - 4:30 PM
Barry Mohn
Integrated Device Technologies     map
6024 Silver Creek Valley Road
San Jose, CA
$425 Corporate Training Partner
$500 Non-Corporate Training Partner

This workshop provides a step-by-step process for designing and writing a clear engineering document, e-mail message, or report. You will learn by doing, the only legitimate way to improve writing skills! The training involves writing, revising, and editing exercises; critiquing documents; games; and lecture. You will walk away with confidence in writing and editing skills and with a consciousness about international writing.

Pre-Course Work: Each student will submit a writing sample in advance of the course. The instructor will critique these pieces before the class, which not only provides feedback to each student, but provides the instructor with insight on how to best tailor the presentation to make it as relevant as possible to the specific needs of the group.

  • Clustering to brainstorm; organize thoughts; and summarize and detail issues
  • Making sure to answer the “W” and “H” questions
  • Putting your purpose first
  • Ordering ideas using PAPER, PRESS, OR GRACE formats, depending on audience and message
  • Buffering bad news
  • Freewriting for ease and style; checking for specific language
  • Revising for Content: Tone and Organization (categorizing information and organizing paragraphs)
  • Revising for Style: Active Voice for clarity and conciseness
  • Editing: Parallelism for polish and flow
  • Proofreading—the two best techniques
  • Writing the first sentence and last sentence
  • Organizing reports with conclusions first
  • Using tables and labeling them clearly
  • Writing instructions for ease of use
  • Introducing and using lists properly
  • Writing e-mail subject lines and messages clearly, along with handling e-mail productively
  • Using an MS Word tool to measure readability


The e-mail communications of the person we sent to this course have improved dramatically! Clearly, he now considers (BEFORE writing) his audience and what would be important for THEM to know, so his communications are more concise and useful to all of us.
  -Interwoven, Manager


Very practical and can use all lessons immediately in real life.
  -Cisco, Manager


Very clear and easy and I gained a lot out of this one day class.
  -Cypress Semiconductor, Marketing


The instructor is an excellent teacher. He did a terrific job keeping our attention and making it interesting.
  -Cognizant, Manager






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