Collaborative Negotiating

October 27th

9:00 AM - 5:00 PM
Barry Flicker
TIBCO Software     map
3303 Hillview Ave
Palo Alto, CA
$400 Corporate Training Partner
$500 Non-Corporate Training Partner

You will learn how to apply techniques from the Harvard Negotiating Project that shift negotiations from win-lose to win-win strategies and enable both parties to come away from the table with more than either had hoped. Through a series of classroom negotiations, you discover practical approaches for countering the tactics of the “hard” negotiator and keeping negotiations from slipping into power-based conflicts. You will learn a systematic, four-stage process that identifies interests, options, alternatives, and credible criteria to increase both your negotiating skill and confidence.

Defining the boundary conditions, applying the three levels of listening, and anchoring a negotiation within the zone of agreement are the essential skills to reach a mutually satisfying agreement.



  • Identify collaborative vs. aggressive styles
  • Use the collaborative negotiating model
  • Handle the "hard" negotiator
  • Create options from interests
  • Evaluate priority problems
  • Use the impact of objective criteria
  • Use approaches to the zero-sum game
  • Explore trust, threats and competition
  • Understand the bargaining zone
  • Avoid making common mistakes
  • Make and implement agreements

I learned that discovering negotiations in good faith most often results in a positive business outcome!
  -Interwoven, Consulting Manager


This was an excellent course for me; the lecture and participation was well balanced.
  -Netgear, Inc., Engineering Product Manager


I learned that discovering negotiations in good faith most often results in a positive business outcome!
  -Interwoven, Inc., Consulting Manager


Good exercises were engaging and enlightening and let you know how things are in the real world and what will benefit both parties.
  -TIBCO, Program Manager


Great class to understand your current negotiating style and how to create win-win situations.
  -Cisco Systems, Application Consultant






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