The average employee spends 28 percent of his or her day on email alone. That's 73 DAYS per year! Crafting documents only adds to the time spent writing. Delivered to over 100 organizations and 1000s of participants, this lively workshop provides a practical approach for business writing. Participants learn by doing, the only legitimate way to improve writing skills.

Managing people demands a deep appreciation of different individual working styles and the flexibility to deal with those differences. Learn your preferred communication style along with your strengths and drawbacks and how to effectively influence other communication styles.