Public Course Calendar

Working with people demands a deep appreciation of different individual working styles and the flexibility to deal with those differences. Learn your natural communication style along with your strengths and drawback and how to effectively build rapport and influence other communication styles.

In today’s competitive environments, influence and collaboration skills are no longer an option, but must-haves. Organizations can be challenging work environments when communication lines break down and are not running smoothly.

Managing people’s productivity through effective delegation and goal setting is one of the toughest – and most rewarding – roles you’ll ever have. In this 2-hour webinar you’ll learn to be a master delegator and clear goal setter to keep you growing as a leader who gets things done on time and in a friendly manner.

Successful managers achieve their goals through effective coaching for performance, development, and change. A coaching style of leadership involves a shift from telling to asking. It helps break the cycle of an employee depending on a manager for a solution. A coach encourages the individual to resolve an issue on their own through effective questions, listening, clarifying, and giving feedback. This highly-interactive one-day skills-based course, provides you with the tools, models, and practice to have those meaningful connections and conversations that lead to increased trust, motivation, and productivity.

Giving employee feedback is considered by many managers to be one of the most difficult parts of their job. A lack of frequent, helpful feedback is among the top reasons people quit their jobs. Studies show that communicative, honest cultures drive increased productivity, innovation, and employee satisfaction. This module provides a repeatable model to provide feedback that improves performance and enhances the relationship.