Public Course Calendar

In this course, you will examine the three primary communication skills – clear goal setting, making the message audience-appropriate and active and empathic listening and understand how to improve your working relationships in any situation. This is a highly experiential course applicable for people at every level of the organization.

The way you prioritize your time determines your success. You'll learn to stay organized and focused, manage paperwork and emails, increase your productivity, overcome procrastination and focus on high-payoff activities.

Imagine cutting your writing time in half and producing organized, clear and concise documents and emails.This training involves writing, revising and editing exercises, critiquing documents and high-energy games.

Research shows a direct link between effective management skills and engaging leadership and an employee’s motivation and productivity. Whether you are a new or experienced manager, managing people is one of the toughest – and most rewarding roles – you’ll ever have. The goal of this program is to support you in learning new skills and habits so that you can be successful and recognized as a great manager and leader.

Right-sizing & restructuring puts new emphasis on lateral communication & inter-departmental cooperation. This course teaches you innovative practices for dealing with people who do not report to you, but whose assistance and support are critical.