The focus of this workshop is on identifying and developing each participant's individual presentation style, minimizing distractions and nervousness and maximizing behaviors that inspire confidence.

In today’s competitive environments, influence and collaboration skills are no longer an option, but must-haves. Organizations can be challenging work environments when communication lines break down and are not running smoothly among employees and ...

The transition from individual contributor to manager can be the most challenging shift of a career. Managing demands a deep appreciation of different individual working styles and ...

This course focuses on the mindset and skill-set required to build successful long-term internal and external relationships by being a Trusted Advisor. Customer-facing professionals have many opportunities to build or erode the customer’s trust, confidence, utilization of products and – ultimately – loyalty.

Successful managers achieve their goals through effective coaching for performance, development, and change. A coaching style of leadership involves a shift from telling to asking. It helps break the cycle of an employee depending on a manager for a solution. A coach encourages the individual to resolve an issue on their own through effective questions, listening, clarifying, and giving feedback. This highly-interactive one-day skills-based course, provides you with the tools, models, and practice to have those meaningful connections and conversations that lead to increased trust, motivation, and productivity.

In today’s competitive environments, influence and collaboration skills are no longer an option, but must-haves. Organizations can be challenging work environments when communication lines break down and are not running smoothly among employees and ...

You will leave the course able to state the role of EQ in your effectiveness as a leader and list the business case for EQ. The pre-course on-line assessment and interpretation during the course will provide insight into your current working relationships and help you prioritize areas for improvement.

Research shows a direct link between effective management skills and engaging leadership and an employee’s motivation and productivity. Whether you are a new or experienced manager, managing people is one of the toughest – and most rewarding roles – you’ll ever have. The goal of this program is to support you in learning new skills and habits so that you can be successful and recognized as a great manager and leader.