Public Course Description

Loading Courses

« All Public Courses

Coaching for Results – Live, Interactive Virtual Training

May 13-14

Zoom Platform
Pacific Standard Time (PST) Webinar
Show on Map


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Coaching for Results - May 13-14, 2021
Price Includes: Instructor Led, Live, Interactive Training, Participant Guide, Reinforcement Card and Certificate of Completion
$ 350.00

Course Length: 4-hour interactive live virtual training – over 2 days



Successful managers achieve their goals through effective coaching for performance, development, and change. A coaching style of leadership involves a shift from telling to asking. It helps break the cycle of an employee depending on a manager for a solution. A coach encourages the individual to resolve an issue on their own through effective questions, listening, clarifying, and giving feedback. This highly-interactive one-day skills-based course, provides you with the tools, models, and practice to have those meaningful connections and conversations that lead to increased trust, motivation, and productivity.

Session I Learning Objectives

  • Define what coaching means
  • Describe the attributes of an effective coach
  • Recognize the difference between directing and coaching
  • Learn key coaching skills: questioning, listening, giving feedback, and goal setting
  • Coach through asking powerful questions
  • Practice coaching through exercises and role plays

Key Topics – Session I

  • Understand what coaching is and isn’t
  • Three Types of Coaching: For Performance, For Development, and For Change
  • Recognize the difference between directing and coaching
  • Key Coaching Skill #1: Building Trust
  • Key Coaching Skill #2: Working Style Flexibility
  • Key Coaching Skill #3: Asking Powerful Questions
  • Key Coaching Skill #4: Active Listening
  • Adapt Your Coaching
  • Benefits of Knowing Working Styles


Session II Learning Objectives

  • Describe the situation and approach to Coach for Performance
  • Coach for development using the GROW model
  • Develop active listening techniques
  • Coach for positive and corrective feedback using the SBI+C Model
  • Understand different mindsets during times of change
  • Role play coaching scenarios and provide feedback to participants
  • Put together a personal Coaching Action Plan

Key Topics – Session II

  • Key Coaching Skill #3: Asking Powerful Questions and Examples
  • Coaching Through Questions
  • Key Coaching Skill #4 Listening
  • Listening Blocks
  • Active Listening Responses and Practice
  • The GROW Model Structure for Coaching Conversations
  • Coaching for Performance using the SBI+C Model
  • Feedback Guidelines for Performance Coaching
  • Coaching for any Kind of Change
  • Practice coaching skills through role plays for performance, development, and change