Public Course Description

Loading Courses

« All Public Courses

Giving Feedback and Handling Difficult Conversations – Live, Interactive Webinar

December 9

Zoom Platform
Pacific Standard Time (PST) Webinar
Show on Map


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Giving Feedback and Having Difficult Conversations - Dec 9, 2020
Price includes: Instructor Led, Live Interactive Webinar, Participant Guide, Reinforcement Card and Certificate of Completion
$ 225.00

Course Length: 2-hour interactive live webinar

Giving employee feedback is considered by many managers to be one of the most difficult parts of their job. A lack of frequent, helpful feedback is among the top reasons people quit their jobs. Studies show that communicative, honest cultures drive increased productivity, innovation, and employee satisfaction. This module provides a repeatable model to provide feedback that improves performance and enhances the relationship.

Giving Positive and Corrective Feedback

  • Recognizing the three types of feedback
  • Applying the Feedback Model: positive and corrective
  • Shifting from blame talk to solution talk
  • Best practices for 1:1 meetings

Dealing with Difficult Employees

  • Handling challenging issues of poor performance
  • Using the toughening-up conversation skills
  • Anticipating and dealing with emotional reactions