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Know Your Communication Style and Impact – Live, Interactive Virtual Training

March 11 @ 10:00 AM - 12:00 PM PST


Course Length: 2-hour interactive live virtual training

Managing people demands a deep appreciation of different individual working styles and the flexibility to deal with those differences. Learn your preferred communication style along with your strengths and drawbacks and how to effectively influence other communication styles.

Learning Objectives

  • Define what a working style is and what it is not
  • Describe all four working styles along with the benefits and drawbacks
  • Identify the working style that best describes you
  • Recognize the working styles of others, tips to increase your effectiveness
  • Encourage open communication and respect all viewpoints

Key Topics

Know Your Working Style

  • Why understanding individual working styles is important to you as a manager
  • Benefits of knowing the four different working styles
  • Gaining insight into your preferred styles of working and communicating
  • Knowing the strengths and drawbacks of your preferred working style
  • Recognizing the working styles of others
  • Demonstrating flexibility to get the best results

Communicate Effectively

  • The 3 Cs of effective communication
  • Identify the four types of listening
  • Distinguish between inquiry and advocacy
  • Seek to understand others’ thinking and rationale
  • Ask open-ended questions to understand their viewpoint
  • Acknowledge the other person’s thoughts and feelings
  • Surface assumptions
  • Articulate your ideas and viewpoint
  • Five actions for effective communication and listening



Zoom Platform