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Management Essentials

October 18-19

SEMI Global Headquarters
673 S. Milpitas Blvd.
Milpitas, CA United States

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Course Length: 2 days


Audience: New and experienced technical and business managers.


Research shows that there is a direct link between effective management skills, engaging leadership and an employee’s motivation and productivity. Whether you are a new or experienced manager, managing people is one of the toughest and most rewarding roles – you’ll ever have. The goal of this program is to support you in learning new skills and acquiring new habits so that you can become a great manager and leader.


Key Topics


Role of a Manager

  • The Impossible Task: Management Challenges
  • Difference between Management and Leadership
  • Best and Worst Manager Characteristics
  • How You View Yourself as a Manager

The Balancing Act

  • Individual Contribution versus Management Activity
  • Shift Your Perspective: Peer to Manager
  • Analyze Your Use of Time

Lead through Values

  • Manage and Lead through Value Stands
  • Personal Leadership Values

Know Your Working Style

  • Self-Assessment: What is Your Preferred Working Style
  • Know Your Working Style Strengths and Drawbacks
  • Recognize the Working Styles of Others
  • Demonstrate Flexibility to work Well with Others

Communicate Effectively

  • Balance Between Inquiry and Advocacy
  • Inquiry: Effective Open-Ended Questions
  • Understand the Other Person’s Viewpoint
  • Idenfity Four Types of Listening
  • Self-Assessment: How Well Do You Listen
  • Advocacy: Articulate Your Ideas and Viewpoint

Delegate for Results

  • Why Delegation is Challenging
  • Five-Step Delegation Process
  • Determine Ability versus Willingness to do the job
  • The Freedom to Act: Five Levels
  • Delegation: Dos and Don’ts


Set Clear Goals and Expectations

  • Challenges in Setting Goals for Remote Employees
  • SMART Goals and Objectives
  • Communication Model to Set Clear Expectations
  • Get Commitment versus Compliance

Giving Positive and Constructive Feedback

  • Types of Feedback
  • Feedback Model: Positive and Constructive
  • Give Positive Feedback Effectively
  • Shift from Blame to Solution Talk
  • Best Practices for Effective One-on-One Meetings

Leverage Motivation, Rewards and Recognition

  • Key Reasons Why Employees Leave
  • How to Engage Your Employees – Gallup Research
  • Employee Rewards and Incentives
  • Millenials: Motivating, Retaining and Engaging
  • Link Motivation, Performance and Productivity

Deal with Difficult Employees

  • Challenges in Handling Poor Performers
  • Toughening-Up Conversation Model
  • Tips for Dealing with Employee Reactions
  • Handling Difficult Employee Role-Plays

Personal Action Plan



Instructor was not only very knowledgeable, but made the class very entertaining.– Equinix Inc., Sr. Manager

By far the most engaging and useful class exercises I’ve seen for industry training.– Sentient Energy, Manager, Data Sciences & Analytics

Sometimes we need to take time to “sharpen” the saw instead of just always cutting. Once a quarter take a day or half day to just concentrate on some of the fundamentals covered in this course.– Maxim Integrated Products, Manager