Onsite Course Description

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Communicating Across Cultures

Length
1 day

 

Overview

Has the world arrived at your door? This interactive course is a must if you collaborate in a global team, have co-workers from different cultures or serve customers abroad. Learn how to build relationships, manage deadlines, get feedback reach commitments and share information in ways that are inclusive and effective across cultures.

Key Topics

  • Gain insight into various cultural approaches to time, information, planning, decision-making, relationships, power and change
  • Test your skills to “read between the lines” and increase your insights across cultures
  • Apply six tactics to write clear emails to be understood globally
  • Learn to facilitate meetings to balance cultural styles and increase participation and inclusiveness
  • Learn clarification strategies when you get a polite “yes” too often
  • Read non-verbal communication signals and avoid offensive gestures
  • Learn techniques to communicate clearly with “global English” and understand accents
  • Give feedback that motivates Asians and Europeans
  • Identify assumptions about trust and how to build trust more effectively across cultures
  • Recognize conflict and how to discuss it when there are different cultural approaches


Reviews

Instructor was very clear and knowledgeable and gave a lot scenarios on dealing with certain types of situations with my cohorts in Japan. Great job.– Intersil, Sr. Engineering Manager

The class was great and I gained lots of valuable insight. It’s going to be a tremendous hlep to me when working with teams in India.– Juniper Networks, Contracts Administrator


This course is available only by special request in this geography. Please give us a call today at 1-408-441-8881 or send us an email using the contact form on this site.

This course is available only by special request in this geography. Please give us a call today at 1-408-441-8881 or send us an email using the contact form on this site.

This course is available only by special request in this geography. Please give us a call today at 1-408-441-8881 or send us an email using the contact form on this site.