Onsite Course Description

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Communicating to Influence: The Art and Science of Persuasion and Negotiation

Length

1 day

Overview
Persuading and influencing others is a key requirement for business and inter-personal success.Convincing others to follow us, when they are initially skeptical, or opposed to our goals, is a challenge for program managers and leaders. In this highly-interactive course, participants will utilize hands-on exercises and challenges to demonstrate and practice effective persuasion and negotiation skills. Participants will recognize opportunities and optimal strategies for influence and building support and will practice effective strategies for persuading peers, superiors and those outside an organization.

Key Topics

  • Persuasion Essentials in the Workplace
  • Leverage – 3 types of leverage
  • Strategic application of leverage principles
  • Persuasion – 6 persuasion skill
    • Reciprocity, Consistency, Liking
    • Authority, Social Proof, Scarcity
  • Persuasive words
  • Anchoring your Argument
  • Negotiation Fundamentals
  • Five Negotiation Styles and Strategies
  • Listening to Understand
  • Deep Listening Skills
  • Communicating through Conflict
  • Managing Challenging Behavior

 

Reviews

It opened my mind to things I was opposed to and gave me different views on various subjects. This course will give you a better understanding of your workplace and the people around you.– Caffeine, Inc., People Operations

This course helped to achieve my goals by learning to collaborate and compromise with others when necessary. It will add more value to yourself and the company.– Infinera Corp., Principal Product Manager

This course is available only by special request in this geography. Please give us a call today at 1-408-441-8881 or send us an email using the contact form on this site.

This course is available only by special request in this geography. Please give us a call today at 1-408-441-8881 or send us an email using the contact form on this site.

This course is available only by special request in this geography. Please give us a call today at 1-408-441-8881 or send us an email using the contact form on this site.