Onsite Course Description

Go Back

Getting Things Done Through Influence

Length
1 day

Overview
Working in a matrix organization? A key reason for an individual’s success, or failure, in getting work done, is one’s ability to influence without direct authority. In today’s matrix and competitive environments, influence and collaboration skills are no longer an option, but must-haves.

Key Topics

  • Influence challenges in matrix organizations
  • External and internal barriers to influencing others
  • The “Hollow Square” experiment
  • Deal with push back: the creation cycle
  • Influence others with differing priorities and goals
  • Lack of alignment or lack of trust
  • Strategies for reaching alignment and building rapport
  • Four styles for influencing others
  • Four key influencing techniques
    • Currency exchange analysis
    • Effective requests
    • Trial balloons
    • Appropriate medium
  • Reach mutually-satisfying collaborative agreements

Key Topics

  • Influence challenges in matrix organizations
  • External and internal barriers to influencing others
  • The “Hollow Square” experiment
  • Deal with push back: the creation cycle
  • Influence others with differing priorities and goals
  • Lack of alignment or lack of trust
  • Strategies for reaching alignment and building rapport
  • Four styles for influencing others
  • Four key influencing techniques
    • Currency exchange analysis
    • Effective requests
    • Trial balloons
    • Appropriate medium
  • Reach mutually-satisfying collaborative agreements

Key Topics

  • Influence challenges in matrix organizations
  • External and internal barriers to influencing others
  • The “Hollow Square” experiment
  • Deal with push back: the creation cycle
  • Influence others with differing priorities and goals
  • Lack of alignment or lack of trust
  • Strategies for reaching alignment and building rapport
  • Four styles for influencing others
  • Four key influencing techniques
    • Currency exchange analysis
    • Effective requests
    • Trial balloons
    • Appropriate medium
  • Reach mutually-satisfying collaborative agreements

Key Topics

  • Influence challenges in matrix organizations
  • External and internal barriers to influencing others
  • The “Hollow Square” experiment
  • Deal with push back: the creation cycle
  • Influence others with differing priorities and goals
  • Lack of alignment or lack of trust
  • Strategies for reaching alignment and building rapport
  • Four styles for influencing others
  • Four key influencing techniques
    • Currency exchange analysis
    • Effective requests
    • Trial balloons
    • Appropriate medium
  • Reach mutually-satisfying collaborative agreements