Webinar Course Description

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Giving and Receiving Feedback

2 hours

Do you cringe when you have to give or get feedback? Do you ever wish there was an easier way, less fraught with the potential for misunderstandings or hurt feelings? This webinar takes an innovative perspective: it suggests that you can use feedback not only to improve productivity on your team, but to create your future.

Key Topics

  • Eight self-assessment questions to help you measure your feedback effectiveness
  • Seven guidelines for giving professional feedback
  • Seven- step process for preparing and delivering feedback
  • Manage “push-back” when delivering feedback