Webinar Course Description

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Leading Cross-Functional Teams

2 hours

Intended Audience

New and experienced leaders of complex cross-functional, geographically distributed, and culturally diverse teams.


Achieving high team performance is very challenging in today’s business environment because of cross-functional and cross-company teams, remote team members, cultural differences, and frequent changes in team membership. This Webinar provides practical frameworks and tools to help team leaders assess current team effectiveness and identify actions to enhance the performance of their teams. The Webinar targets powerful levers of cross-functional team effectiveness that include aligning goals and roles, managing functional priorities, and creating a unique team culture. Special emphasis is placed on the role of the leader in achieving high team performance.


  • Identify four critical characteristics of true teams
  • Define what it means to lead a cross-functional team
  • Learn how to diagnose team problems
  • Learn how to eliminate common team problems and, better yet, how to avoid them in the first place
  • Apply your learning to one of your current work teams

Key Topics

  • What is a team?
  • When should you use a team?
  • What is the fundamental challenge of cross-functional teams and how can you overcome it?
  • What is the role of the team leader?
  • What are the five critical team performance factors that every team must manage effectively?
  • So what? Assessing ways to enhance the performance of your cross-functional team