Webinar Course Description

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Management Essentials: 4-Webinar Series

  • Transitioning to Manager

    The transition from individual contributor to manager can be the most challenging shift of a career. Whether you’ve made this transition recently or have been a manager for a while, the role of manager requires an understanding of the role and challenges of a being a working manager including knowing how to lead by your values and align remote teams.

  • Communicating as a Manager

    Managing people demands a deep appreciation of different individual working styles and having the flexibility to deal with those differences effectively. Listening non-judgmentally and communicating transparently are keys to be a successful manager.

  • Delegating, Goal Setting and Engagement

    Whether you are a new or experienced manager, delegation is a critical management skill and is often challenging. This webinar provides a proven five-step delegation process which helps align company goals to department, project, and individual goals, using the SMART model. This module also looks at employee motivation and provides ways to increase engagement at a deeper level.

  • Giving Feedback and Having Difficult Conversations

    Research shows a direct link between effective management skills, engaging leadership and an employee’s motivation and productivity. Leading by example is just that – a great example!



I was very pleased with all aspects of this course. I would recommend this course to all of our management team in tech support, as it could make drastic improvements to our management approach.– Qualcomm, Inc., Director Engineering

Realizing that people can process the same information in radically different ways was eye opening for me. It will help to better my communication style along with using different management strategies.– Phoenix DeVentures, Director, QA/RA