Showing 1–12 of 49 results

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    Achieving Meeting Excellence

    When meeting participants collaborate, innovate, problem-solve and make sound decisions, your organization flourishes.  By employing these proven strategies in every meeting, you will cut your meeting time dramatically and increase the likelihood of getting the right people making better decisions in a shorter time.

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    Assertiveness Skills

    In relationships and communication, there is no ‘one size fits all' approach. This webinar explores different communication styles: assertive, aggressive, passive and passive-aggressive. Participants gain an understanding of each style and the appropriate time to use each communication style. The interactive webinar starts with an assertiveness quiz, in which participants identify their strengths and weaknesses and determine areas for development. They learn the “ABCs” of assertiveness: the assertive mindset, behaviors of assertive people and challenging situations that require assertiveness.

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    Audience-Based Presentations

    People are self-interested and do things for their own reasons. As a result, it is essential to know your audience before designing your presentation. This Webinar shows how the characteristics of your audience, along with your purpose, should be the primary drivers of all aspects of your presentation. Participants learn how to use an audience analysis tool and a presentation planning tool to prepare impactful presentations. Participants also learn how to modify their presentations for remote delivery and feedback.

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    Clear Business and Email Writing

    Improve clarity and conciseness of employee business and email writing with this online, blended-learning approach to training. For teams that are spread throughout the world, it is often not financially or logistically feasible to gather them all in a single room. But a “virtual room” offers a great solution! This interactive and informative program is available anywhere, anytime. Upon completion of this course, participants will produce polished and professional emails and documents for colleagues, vendors and customers.

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    Clear Technical Writing

    Improve clarity and conciseness of technical documentation by product managers, developers and quality engineers. Those who are not technical writers by profession have to meet the challenge of writing quality documentation – with time constraints and topic complexities. Furthermore, non-standardized writing formats and styles can create inconsistency and confusion. When using a standardized approach and applying best-practice writing techniques, employees can produce organized, consistent, clear and concise technical documents and save time.

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    Coaching for Results

    Successful managers achieve their goals through effective coaching for performance, development, and change.

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    Collaborative Consulting Skills

    For IT to deliver superior consulting-level results to the organization it serves, IT employees at all levels of the organization must:
    Understand how to effectively blend their technical expertise with superior communication and collaborative skills
    Apply their knowledge in a wide variety of situations
    Tailor their advice to multiple stakeholders with differing personality styles and varying needs and wants.
    This class is specifically designed to provide technical professionals with the tools needed to generate this high level of business acumen and proactive business participation.

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    Communicating Across Cultures

    Has the world arrived at your door? This course is a must if you collaborate in a global team, serve customers/suppliers abroad, or work with culturally diverse H1B professionals. Learn how people from different cultures approach relationships with managers and team members, reach commitments, view initiative, accept accountability and share information. After this course, you will see how culture can affect motivation and performance. Learn strategies to communicate while building teamwork in an environment in which people of all cultures will excel.

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    Communicating as a Manager

    Managing people demands a deep appreciation of different individual working styles and the flexibility to deal with those differences and optimize the outcome.

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    Communication Essentials

    Guaranteed to be fast-paced, interactive, entertaining and informative, Communication Essentials is a webinar that will make an immediate and positive impact on the participants’ ability to produce results. Participants will discover the secret to connecting powerfully with people and get quick responses to critical messages; discover the noise that impacts their ability to get what they want; understand the inputs and outputs that make them effective communicators.

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    Cross-Functional Collaboration and Influence


    In today’s competitive environments, influence and collaboration skills are no longer an option, but must-haves. Organizations can be challenging work environments when communication lines break down and are not running smoothly among employees and managers. Organizations that understand the benefits of good communication prioritize and constantly strive to achieve better working relationships through establishing mutual value, trust and credibility. They create productive work environments that encourage higher levels of employee and team performance, a common sense of purpose, and better business results.

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    Customer Centric Mindset

    The delivery of superior service to your internal business partners and external clients requires that all levels of the organization understand how to effectively blend their technical expertise with strong interpersonal communication, client service technique and business acumen.

    This highly-interactive virtual workshop is specifically designed to provide technical professionals and managers the tools needed to provide this high level of professionalism and proactive business participation.

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