Showing 37–48 of 57 results

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    Managing Your Millennial Workforce

    There are four generations at work (Traditionalist, Baby Boomers, Gen X, and Millennials) today. By 2025 Millennials (the generation born between 1983 and 2001) will make up 75% of the world's working population. To get the best from the Millennial employees, managers must understand this and adapt their management styles accordingly.

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    Mastering the Dynamics of Interaction

    For any community to function well, they must work out how to reach agreements, handle conflict, hear one another, be clear and efficient in their exchanges, and generally be responsive to others in their spheres of influence. In this 2-hour session we will examine and practice using a simple, yet broadly applicable, and powerful “ART” model, as well as other tools for dealing with interactions of all kinds.

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    Maximizing Project Revenue and Profitability

    The combination of client satisfaction and maximized profitability from each and every consulting assignment is essential to the health and growth of consulting organizations.

    This webinar provides various concepts and techniques specifically designed to assist consultants, of all organizational levels, in maximizing the receipt of client budgeted dollars on time and material type engagements, minimizing the effect of scope creep and overruns on fixed price projects, and presenting these issues to clients in a way that enhances their overall satisfaction with your firm.

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    Preparing Content for Powerful Presentations

    This is a program for technical professionals – both individual contributors and managers – who want to improve their ability to get messages across to management in project review and project proposal presentations. By examining the differing perspectives of business-focused and technology-focused people, you'll learn to focus your presentation on the results you want to achieve and condense it for effective communication to sponsors, executives and customers – people with the power to advance your project and your career.

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    Problem Solving and Decision Making

    This class discusses the decision making process and many of the challenges Information Technology (IT) leaders face in making timely decisions. It covers the impacts of the human element on decision making, decision constraints, stakeholders, challenges in problem definition and other related topics.

    It also includes various structured problem solving tools and exercises such as root cause analysis, brainstorming and nominal group technique.

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    Professionalism in the Workplace

    The landscape of today’s market looks distinctly different than the past and it is continuing to change at a staggering pace. Yet, central to having businesses thrive, is the enduring value of professionalism. In this webinar, participants look at the traditional concepts of professionalism and bring a new dimension to the topic – one that will have them creating a personal definition of professionalism that is unique to them and to their work place. In this compact and impactful webinar, participants look at the prism of professionalism: defining characteristics and unwritten rules, managing the professional image, identifying core values and developing a plan for managing their image over time.

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    Recognition and Acknowledgement

    Critically important to acknowledgement is knowledge – your knowledge about the person you want to acknowledge and what they value, as well as their knowledge that you value their contributions. Finding the most effective rewards and recognition for each person is not a “one-size-fits-all” process! This webinar asserts that you can have the employees and work environment you want by designing and delivering the appropriate rewards.

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    Skillful Communication in Challenging Situations

    In this webinar participants will see how constructive feedback supports an environment of continuous learning and professional development, while destructive feedback undermines the individual and – ultimately – the organization. Participants learn how to deal with resistance to feedback, including defensive behavior and over-reactions.

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    Straight Talking: Delivering Tough Messages

    One primary goal of business conversations, especially for managers and project leaders, is to communicate negative or challenging news in a direct and complete manner. A second goal is to encourage open and honest communication from employees and team members so that everyone understands what is actually happening and what people are actually thinking. By bringing their own and others’ unspoken thoughts into the open, managers and project leaders are able to address business problems and opportunities efficiently and effectively. Unfortunately, “…silence is not only ubiquitous and expected in organizations but extremely costly to both the firm and the individual.” (Is Silence Killing Your Company? by L. Perlow & S. Williams, HBR, May 2003)

    In this course, participants practice and get feedback about the core skills of Straight Talking: listening, inquiring, speaking, and silence. Participants learn the Straight Talking process and practice conversations involving tough messages. Finally, participants learn how to create the necessary conditions for open, honest communication with everyone in their organization.

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    Strategic Thinking

    Strategic Thinking within Information Technology (IT) is the mental process, applied by an individual or
    by IT as a whole, which considers ways to enhance the value of IT to the organization it serves.
    The class outlines strategic thinking from a number of different conceptual perspectives, but always with
    an eye to how it can be used to enhance the mission and value of IT and the careers of the professionals
    within it.

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    Strengthen Your Personal Presence

    This webinar focuses on actions that people can take to prepare themselves to thrive in a business
    environment where uncertainty and change are the only constants. Change is inevitable, but that does
    not mean that people must get stuck in the personal transitions associated with external changes. While
    responses to change vary across individuals, emotional reactions, even to positive changes, are a natural
    human response. These reactions only become problematic if people get “stuck,” unable to move
    forward or become fully productive in the new situation.

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    Strengths-Based Development

    This webinar focuses on actions that people can take to prepare themselves to thrive in a business
    environment where uncertainty and change are the only constants. Change is inevitable, but that does
    not mean that people must get stuck in the personal transitions associated with external changes. While
    responses to change vary across individuals, emotional reactions, even to positive changes, are a natural
    human response. These reactions only become problematic if people get “stuck,” unable to move
    forward or become fully productive in the new situation.

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