DELEGATION, COACHING AND EMPLOYEE ENGAGEMENT

DELIVERY MODE

presentation skills effective training associatesIn-Person

OVERVIEW

Delegation is one of the hardest skills for many managers to master. Handing off your individual contributor responsibilities and providing others an opportunity to use their skills and knowledge is a manager’s role. This workshop focuses on specific techniques needed for delegating a task or project, coaching for success and engaging employees to put forth maximum “discretionary effort.” 

KEY TOPICS

  • Why delegation is so challenging 
  • Top 10 reasons why managers do not delegate 
  •  “Quick-Prep” Delegation Planner 
  • Ability vs. willingness to do the job 
  • Challenging delegation situations 
  • Five-step coaching model 
  • Effective and ineffective feedback 
  • Motivational and formative feedback 
  • Top 15 ways to engage and disengage employees