GETTING THINGS DONE ACROSS ORGANIZATIONAL BORDERS

DELIVERY MODE
presentation skills effective training associatesIn-Person

OVERVIEW

Working in a matrix organization? A key reason for an individual’s success, or failure, in getting work done , is one’s ability to influence without direct line of authority. In today’s matrix and competitive environments, influence and collaboration skills are no longer an option, but must-haves.

 

KEY TOPICS

  • Influence challenges in matrix organizations
  • External and internal barriers to influencing others
  • The “Hollow Square” experiment
  • Deal with push back: the creation cycle
  • Influence others with differing priorities and goals
  • Lack of alignment or lack of trust
  • Strategies for reaching alignment and building rapport
  • Four styles for influencing others
  • Four key influencing techniques
  • Currency exchange analysis
  • Effective requests
  • Trial balloons
  • Appropriate medium
  • Reach mutually-satisfying collaborative agreements
  • Interviewing and Hiring the Best Talent
  • Making Virtual Meetings Matter
  • Managing Time and Multiple Priorities
  • Negotiation Skills
  • Negotiating Value with Customers
  • Problem Solving and Decision Making
  • Strategic Thinking
  • Working on a Virtual Team