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Successful coaching is challenging and rewarding—but coaching employees demands new rules. Coaching skills that once worked effectively face-to-face won’t get the job done today. Coaches must develop an entirely new skill set – from analyzing and applying where and when to invest valuable coaching time to using a proven coaching model to close performance gaps and create development opportunities. With a focus on skill building and coaching modeling techniques, this course will enable managers to move their teams to the next level of performance.
Delegation is one of the hardest skills for many managers to master. Handing off your individual contributor responsibilities and providing others an opportunity to use their skills and knowledge is a manager’s role. This course focuses on specific techniques needed for delegating a task or project, coaching for success and engaging employees to put forth maximum “discretionary effort.”
You will leave the course able to state the role of EQ in your effectiveness as a leader and list the business case for EQ. The pre-course on-line assessment and interpretation during the course will provide insight into your current working relationships and help you prioritize areas for improvement.
Hiring and retaining the best talent in today’s economy has many challenges: shortage of technical talent, candidates from diverse cultures, different generational values, well-prepared savvy candidates, those who may generalize or exaggerate experiences and non-human resources personnel not knowing the legal boundaries to which their company must adhere. In many companies, the interviewing process is random and unstructured. This course provides a best-practice interviewing structure and skills required to best assess candidates while staying within legal boundaries.
This course will equip experienced and new managers with the relevant competencies to align personal values with corporate values. Participants will learn how to be more influential to their team and how to develop staff through the power of coaching and mentoring skills.
Course Length: 1 day
Achieving high team performance is significantly more challenging in the 21st century because of cross-functional teams, cross-company teams, teams with members located in multiple geographies and time zones, cultural differences and frequent changes in team membership. It is even more critical than in the past for team leaders to manage the key elements of team performance with discipline.
Research shows a direct link between effective management skills and engaging leadership and an employee's motivation and productivity. Whether you are a new or experienced manager, managing people is one of the toughest – and most rewarding roles – you'll ever have. The goal of this program is to support you in learning new skills and habits so that you can be successful and recognized as a great manager and leader.
In this course, you will learn what change management is, the keys to successful change and to understand the psychology of change and the change management process. Participants will also learn three key change tools to create coaching, resistance management and training plans based on the day’s learnings.
The course is highly interactive, with individual and group exercises to keep the pace engaging and reinforce learning.
Situational Leadership® II (SLII) is the world's most taught leadership model for developing employees and delegating appropriately. It is a language and strategy for providing the right amount of direction and support to improve performance, productivity and accountability.
The Clifton StrengthsFinder® is a powerful assessment administered by Gallup that guides individuals to recognize, understand and build on their strengths and their unique combination of skills, talents and knowledge. StenghthsFinder is a program that gives individuals, teams and organizations the practical tools to maximize their strengths in order to exceed expectations for productivity and success.
This program gives individuals, teams, leaders and organizations the practical tools to maximize their strengths in order to exceed expectations for productivity and success.
The transition from individual contributor to manager can be the most challenging shift of a career. Managing people demands a deep appreciation of different individual working styles and the flexibility to deal with those differences. The goal of this program is to support you in successfully making that shift and be a great manager.