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Making decisions is how we cope with our environment and live our lives. From the decision to arise in the morning to the decision go to bed at night, we are constantly making decisions and frequently solving problems. Throughout each day we are confronted with a variety of problems and decisions that require a rational, thoughtful response.
Problem Solving and Decision Making (PSDA) presents a structure, process and the tools to help solve problems and make decisions. This course is about proactively attacking problems and making timely decisions. The course is designed to help you solve work problems and make decisions to bring value to your company and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.
Have you ever been involved in a project for which the goals were unclear or impossible, the specs kept changing or resources were given and taken away? Much of what affects a project cannot be helped, but there are many obstacles to productivity and success which can be prevented, anticipated or eliminated. This interactive and powerful course gives you and your team the common framework and skills to generate accountability and superior results.
Have you received results from your project teams and been disappointed in what they did? You thought you had clearly communicated your expectations, yet the team did not provide what you expected. How can you get the most from your project teams?
The Clifton StrengthsFinder® is a powerful assessment administered by Gallup that guides individuals to recognize, understand and build on their strengths and their unique combination of skills, talents and knowledge. StenghthsFinder is a program that gives individuals, teams and organizations the practical tools to maximize their strengths in order to exceed expectations for productivity and success.
This course presents a five-stage model of problem solving that uses the fundamentals of Peter Senge's systems thinking to find solutions and enhance decision-making. This powerful methodology teaches you how to identify defeating aspects of quick fixes and how to create long-term solutions. This approach demonstrates that the whole is greater than the sum of its parts and that total system collaboration is the key to high performance.
The transition from individual contributor to manager can be the most challenging shift of a career. Managing people demands a deep appreciation of different individual working styles and the flexibility to deal with those differences. The goal of this program is to support you in successfully making that shift and be a great manager.