Payments and Cancellation Policy

Credit Card Payments for Public Webinars

  • Credit card charges will be processed within 24 hours upon registration. Upon completion of processing, you will be emailed a receipt that details the webinar name, webinar date, transaction date, amount paid and type of credit card used for payment.

Cancellation Policy for Public Webinars

  • Registration fees for public webinars are non-refundable. If you need to cancel you will receive credit in the amount paid to use for future public webinars.

Cancellation Requests by Participants

 Cancellation requests may be made by:

Please include the participant name, event name and date, in all requests. We will assist you in moving your registration to another webinar.

Those who do not attend are responsible for the full registration fee.


Cancellation or Postponement by Host

  • Effective Training Associates (ETA) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If ETA cancels an event, registrants will be offered a full refund.
  • Should circumstances arise that result in the postponement of an event, registrants will have the option to one of the following: (1) receive a full refund, (2) transfer registration to the same event at the new, future date, OR (3) apply a credit to any future event.