OUR TEAM

Dedication. Expertise. Passion.

Get to know the amazing people behind Effective Training Associates. We’ve built outstanding relationships with our customers, as we are always focused on providing exceptional service. Behind every successful business there’s a group of talented people, committed to success. Read all about our team below, and get in touch with questions.

SUE A. SMITH

Founder and President

LAURA HICKERSON

Director of Sales and Account Manager

BRITTNEY LAVELLEE

Global Account Executive

GAIL HAVEN

Finance/Office Manager

JUI MARU

Content Development

PAM FIGURES

Training Coordinator