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When meeting participants collaborate, innovate, problem-solve and make sound decisions, your organization flourishes. By employing these proven strategies in every meeting, you will cut your meeting time dramatically and increase the likelihood of getting the right people making better decisions in a shorter time.
In relationships and communication, there is no ‘one size fits all' approach. This webinar explores different communication styles: assertive, aggressive, passive and passive-aggressive. Participants gain an understanding of each style and the appropriate time to use each communication style. The interactive webinar starts with an assertiveness quiz, in which participants identify their strengths and weaknesses and determine areas for development. They learn the “ABCs” of assertiveness: the assertive mindset, behaviors of assertive people and challenging situations that require assertiveness.
People are self-interested and do things for their own reasons. As a result, it is essential to know your audience before designing your presentation. This Webinar shows how the characteristics of your audience, along with your purpose, should be the primary drivers of all aspects of your presentation. Participants learn how to use an audience analysis tool and a presentation planning tool to prepare impactful presentations. Participants also learn how to modify their presentations for remote delivery and feedback.
Improve clarity and conciseness of employee business and email writing with this online, blended-learning approach to training. For teams that are spread throughout the world, it is often not financially or logistically feasible to gather them all in a single room. But a “virtual room” offers a great solution! This interactive and informative program is available anywhere, anytime. Upon completion of this course, participants will produce polished and professional emails and documents for colleagues, vendors and customers.
Improve clarity and conciseness of technical documentation by product managers, developers and quality engineers. Those who are not technical writers by profession have to meet the challenge of writing quality documentation – with time constraints and topic complexities. Furthermore, non-standardized writing formats and styles can create inconsistency and confusion. When using a standardized approach and applying best-practice writing techniques, employees can produce organized, consistent, clear and concise technical documents and save time.
For IT to deliver superior consulting-level results to the organization it serves, IT employees at all levels of the organization must:
Understand how to effectively blend their technical expertise with superior communication and collaborative skills
Apply their knowledge in a wide variety of situations
Tailor their advice to multiple stakeholders with differing personality styles and varying needs and wants.
This class is specifically designed to provide technical professionals with the tools needed to generate this high level of business acumen and proactive business participation.
Has the world arrived at your door? This course is a must if you collaborate in a global team, serve customers/suppliers abroad, or work with culturally diverse H1B professionals. Learn how people from different cultures approach relationships with managers and team members, reach commitments, view initiative, accept accountability and share information. After this course, you will see how culture can affect motivation and performance. Learn strategies to communicate while building teamwork in an environment in which people of all cultures will excel.
Managing people demands a deep appreciation of different individual working styles and the flexibility to deal with those differences and optimize the outcome.